Customer Stories: Christenson Transportation

September 9, 2025

In the trucking industry, few things are more challenging than managing spot freight in a volatile market. For Christenson Transportation, this daily stress was eating up valuable time, stretching resources thin, and limiting profitability. But everything changed when they started working with Manifold.

Brian Hazzard, Chief Operating Officer at Christenson Transportation, shares how their operations were transformed:

“We were struggling with spot quoting. It was intensive, and our inside sales team just didn’t have the bandwidth. Manifold jumped in and turned that around. We went from zero to 20 spot quote loads per week. That’s huge progress in a short period of time.”

The real game-changer? A tool called Match a Truck.

“We had this idea: help us book one load for one truck. Within a few days, it was a working tool. It went from concept to functioning in a week.”

The result wasn’t just speed, it was impact:

  • A $0.30 increase in rate per mile for broker freight
  • A 5% drop in broker load volume
  • Spot market dependency reduced from 50+ loads/week to just 15

“That was more than a full-time job. Now it’s part-time. Our guy assigned to it is asking for more to do.”

The ripple effect touched every corner of the business, from happier drivers with 24-hour pre-plans to less stress on planners and improved customer service.

And it’s not just the product. Brian says what sets Manifold apart is their people:

“They don’t do ‘let’s schedule a call next Thursday.’ They do, ‘let’s solve this today.’ We message Oliver, the CEO, at 8:30 p.m., and he responds. That kind of responsiveness is just different.”

At the end of the day, Christenson isn’t just running more efficiently they’re running smarter.

“Manifold gets trucking. They don’t just build tech. They solve real problems.”