Tender Acceptance — Automated Decisions at Scale

Right Loads. Accepted.
Wrong Loads. Rejected. Instantly.

Tenders come in around the clock. Your team can’t review every one — and manually accepting or rejecting them means missed loads, slow responses, and bad loads slipping through. Manifold’s Tender Acceptance uses rules you set to make the right call automatically, every time.

24/7
Tenders evaluated automatically, no human required
<1s
Average time from tender received to decision made
0
Bad loads accepted when rules are set correctly

The problem

Tenders Don’t Wait.
But Your Team Can’t Always Respond Immediately.

Slow responses cost you the load.
When a shipper sends a tender, they expect a fast response. If your team is unavailable, on another task, or simply overwhelmed with volume, you miss the window and the load goes elsewhere.
💸
Bad loads get accepted when teams are rushed.
Under volume pressure, it’s easy to accept a tender at a rate that doesn’t cover cost, on a lane with no available capacity, or for a customer your team would normally decline. Manual review at scale fails.
🧹
After-hours tenders fall through the cracks.
Shippers don’t only send tenders between 9 and 5. Evening, overnight, and weekend tenders often go unreviewed until the next business day — by which time the opportunity is gone.

How it works

Set Rules Once.
Let Manifold Decide.

You define what a good tender looks like — minimum margin, acceptable lanes, customer priority, rate floors — and Manifold evaluates every incoming tender against those rules. The right ones get accepted immediately. The wrong ones get rejected with a reason. Edge cases get flagged for human review.

Rules-based auto-accept / reject Define exactly what triggers an accept or reject — rate thresholds, lane preferences, customer tiers, margin requirements. Manifold executes on every tender immediately.
Smart exception routing Tenders that don’t clearly pass or fail your rules get flagged for your team with the relevant context already surfaced — so the review takes seconds, not minutes.
24/7 coverage Overnight and weekend tenders get the same fast, consistent response as tenders that arrive at noon on a Tuesday. No gaps in coverage, no lost loads.
Full audit trail Every accept and reject is logged with the rule that triggered it. You can review every decision, tune your rules, and see how your acceptance rate evolves over time.
Tender Acceptance — Live
Running
Tender
Rate
Decision
Reason
DAL → HOU
Vertex Logistics · 3:42 AM
$2.80/mi
21% margin
✔ Accepted
Above floor, preferred lane
NYC → BOS
Apex Supply Co · 4:11 AM
$1.90/mi
4% margin
✕ Rejected
Below 15% margin floor
CHI → STL
MidWest Foods · 6:58 AM
$2.45/mi
18% margin
✔ Accepted
Priority customer + good lane
ATL → MIA
General Freight Inc · 8:02 AM
$2.60/mi
14% margin
Review
1% below floor — flag for ops
31
Accepted
8
Rejected
3
For Review
79%
Accept Rate
0
Missed

The rules engine

Rules That Match
How Your Business Actually Works.

You know your business. Set rules that reflect your actual priorities — not a generic template.

💰
Margin Thresholds
“Auto-accept if margin is above 15%. Reject below 10%. Flag in between.”
Set minimum margin requirements per customer, lane, or load type. Manifold calculates margin against current cost and applies the rule instantly.
🛣
Lane Preferences
“Always accept DAL → HOU. Never accept NYC → BOS without manual review.”
Define preferred lanes to accept automatically and lane exclusions to reject or flag. Backhaul lanes, high-volume corridors, or problematic routes — you set the logic.
Customer Tiering
“Tier 1 customers get accepted at any margin above 8%. New customers require review.”
Apply different acceptance logic to different customers. Your best shippers get fast responses. Unknown or low-priority customers get more scrutiny.
📅
Time & Capacity Rules
“Reject any tender with less than 24 hours to pickup if capacity is under 80%.”
Factor in operational constraints like pickup lead time, current capacity utilization, or seasonal adjustments into your accept/reject logic.

✅ Stop Missing Loads

Never Miss a Good Tender.
Never Accept a Bad One.

Request a demo and we’ll show you how to set up rules that match your operation in minutes.